Roomba won't leave the dock

The very latest news and updates for the iRobot Roomba robotic vacuum, the Scooba Robotic Washer and the Dirt Dog workshop sweeper. All discussion and troubleshooting questions go here.

Roomba won't leave the dock

Postby Roombanova » November 15th, 2018, 3:34 pm

Hi, my Roomba 800 won't leave the dock anymore. It won't do it on schedule nor when I press the clean button. If I take it off the dock it will work perfectly and dock itself as well. I suspected a battery issue and changed the battery but this didn't help. I've also reset the Roomba a few times and moved the dock to different places.

I haven't seen anyone having this problem even after some serious searching. Any ideas?
Roombanova
 
Posts: 4
Joined: November 15th, 2018, 3:16 pm

Re: Roomba won't leave the dock

Postby vic7767 » November 15th, 2018, 4:45 pm

Have you observed it performing any backing moves at all?
Roomba and Neato Mods, come visit: http://www.vic7767.com/
User avatar
vic7767
Robot Master
 
Posts: 14772
Joined: January 14th, 2006, 8:31 pm
Location: Haughton Louisiana - USA

Re: Roomba won't leave the dock

Postby Roombanova » November 15th, 2018, 5:23 pm

What do you mean ? When I take it off the dock it will work perfectly and perform a complete cleanning cycle and dock itself after 10/20 min.
Roombanova
 
Posts: 4
Joined: November 15th, 2018, 3:16 pm

Re: Roomba won't leave the dock

Postby NoJimForHome » November 15th, 2018, 5:25 pm

I think Vic's question was "do you ever see Roomba move backwards?" Like, if it bumps into something, will it back up?

Now I also have a question... your Roomba only cleans for 10-20 minutes before returning to the dock?
NoJimForHome
 
Posts: 46
Joined: November 1st, 2018, 1:20 pm

Re: Roomba won't leave the dock

Postby Roombanova » November 15th, 2018, 8:30 pm

Yes it's move backward when it bumps into something. There is nothing diferent compared prior this strange issue.

your Roomba only cleans for 10-20 minutes before returning to the dock?


I said 10/20 min, but it's actualy 30+min. It's just when it's docked roomba is totally stuck. It won't do it on schedule nor when I press the clean button. Charging is ok, battery is OK, move is OK and return to dock too.

There is a sort of "lock" feature that I never heard of ?
Roombanova
 
Posts: 4
Joined: November 15th, 2018, 3:16 pm

Re: Roomba won't leave the dock

Postby vic7767 » November 15th, 2018, 9:01 pm

There may be mechanical interference preventing the Roomba from leaving the base. Check the charging contacts on both the underside of the Roomba and the top of the homebase.
Roomba and Neato Mods, come visit: http://www.vic7767.com/
User avatar
vic7767
Robot Master
 
Posts: 14772
Joined: January 14th, 2006, 8:31 pm
Location: Haughton Louisiana - USA

Re: Roomba won't leave the dock

Postby TechGuy » November 16th, 2018, 9:49 am

Roomba is thinking that it is charging using the side jack. This is the reason why Roomba Roomba can't be started on schedule or using clean button.
Charging battery directly: 400 Series, 500 Series,.H-Bridge Repair How to Desolder
TechGuy
Robot Addict
 
Posts: 1559
Joined: February 17th, 2009, 11:52 pm

Re: Roomba won't leave the dock

Postby Roombanova » November 16th, 2018, 10:29 am

First, I appreciate your help :D

TechGuy wrote:Roomba is thinking that it is charging using the side jack. This is the reason why Roomba Roomba can't be started on schedule or using clean button.


Hum.. intresting ! But my roomba does not have side jack charging plug. Maybe a defect component on motherboard who "simulate" this behavior ?

vic7767 wrote:There may be mechanical interference preventing the Roomba from leaving the base. Check the charging contacts on both the underside of the Roomba and the top of the homebase.


Charging contacts seem to be good.
Roombanova
 
Posts: 4
Joined: November 15th, 2018, 3:16 pm

Re: Roomba won't leave the dock

Postby TechGuy » November 18th, 2018, 1:05 pm

Roombanova wrote:First, I appreciate your help :D

TechGuy wrote:Roomba is thinking that it is charging using the side jack. This is the reason why Roomba Roomba can't be started on schedule or using clean button.


Hum.. intresting ! But my roomba does not have side jack charging plug. Maybe a defect component on motherboard who "simulate" this behavior ?


It does not make any sense. I cannot think of anything which will prevent Roomba from starting a mission.

If it is thinking charging from the side jack, it will not charge on home base. This is normal.
But it is charging on home base and don't want to start while it is on home base. This is a new strange behavior.
Charging battery directly: 400 Series, 500 Series,.H-Bridge Repair How to Desolder
TechGuy
Robot Addict
 
Posts: 1559
Joined: February 17th, 2009, 11:52 pm

Re: Roomba won't leave the dock

Postby vic7767 » November 18th, 2018, 2:39 pm

It may be time to perform the Built in tests and pay particular attention to the RCON sensor on top of the bumper. Possibly a false IR emitter signal is triggering the RCON sensor.
Roomba and Neato Mods, come visit: http://www.vic7767.com/
User avatar
vic7767
Robot Master
 
Posts: 14772
Joined: January 14th, 2006, 8:31 pm
Location: Haughton Louisiana - USA


Return to iRobot Roomba and Scooba Chat

Who is online

Users browsing this forum: im1kissfan, jdong, johnnyh, jramer, KeldBroe, leonicholson, Serge_ISA, vic7767 and 512 guests