Roomba 980 and error 11

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Roomba 980 and error 11

Postby sheriff » December 22nd, 2018, 3:39 pm

Hi guys,
I bought a damaged Roomba 980 vacuum cleaner. After pressing the CLEAN button, nothing happens and after a while the vacuum cleaner says about error 11. The vacuum bin is good. There is no evidence of water damage on the motherboard. Below is the BiT result. Any ideas what can I check?

Code: Select all
key-wakeup
slept for 0 minutes 49 seconds

2018-05-23-1609-L
roomba-mobility/tags/v2.4.6:5806 CLEAN

bootloader id: 3148 401C 0231 4540
robot-assembly: e
sys config: 0 (0b0000000000000000)
mobility-board-revision: rev-c
ui-board-revision: b
audio image status: ok , audio flash format: 5, pack ID: 67, Flash Image Name: El Paso,en-UK,pl-PL

enabled language: pl-PL (1)
battery-current-zero 250
BOOTLOADER-ID 3148 401C 0231 4540
ROBOT-ASSEMBLY e
MOBILITY-BOARD-REVISION rev-c
UI-BOARD-CONFIG b
audio image status: ok , audio flash format: 5, pack ID: 67, Flash Image Name: El Paso,en-UK,pl-PL



factory-test 0  leds
wait: false


factory-test 1  bumpers
(robot-assembly-ok?) PASS
(and (not (bump-left?)) (not (bump-right?))) PASS
(and (bump-left?) (not (bump-right?))) PASS
(and (bump-right?) (not (bump-left?))) PASS
(and (not (bump-left?)) (not (bump-right?))) PASS


factory-test 2  cliffs-side
wiff: cliff-left signal 2161  on? 0
wiff: cliff-front-left signal 2155  on? 0
wiff: cliff-front-right signal 2180  on? 0
wiff: cliff-right signal 691  on? 0
wiff: rear-cliff-left signal 2159  on? 0
wiff: rear-cliff-right signal 2148  on? 0
wiff: lt-bumper-center-right signal 17  on? 0
wiff: lt-bumper-front-left signal 15  on? 0
wiff: lt-bumper-side-left signal 1725  on? 1
wiff: lt-bumper-right signal 1657  on? 1
wiff: lt-bumper-left signal 18  on? 0
wiff: lt-bumper-center-left signal 49  on? 1
wiff: lt-bumper-front-right signal 9  on? 0
(cliff-left-bit?) PASS
(cliff-right-bit?) PASS


factory-test 3  cliffs-front
(cliff-front-left-bit?) PASS
(cliff-front-right-bit?) PASS


factory-test 4  rear-cliffs
(rear-cliff-left-bit?) PASS
(rear-cliff-right-bit?) PASS


factory-test 5  lt-bumper-side
wiff: cliff-left signal 2158  on? 0
wiff: cliff-front-left signal 2142  on? 0
wiff: cliff-front-right signal 1490  on? 0
wiff: cliff-right signal 2171  on? 0
wiff: rear-cliff-left signal 2164  on? 0
wiff: rear-cliff-right signal 2151  on? 0
wiff: lt-bumper-center-right signal 48  on? 1
wiff: lt-bumper-front-left signal 18  on? 0
wiff: lt-bumper-side-left signal 15  on? 0
wiff: lt-bumper-right signal 8  on? 0
wiff: lt-bumper-left signal 19  on? 0
wiff: lt-bumper-center-left signal 74  on? 1
wiff: lt-bumper-front-right signal 5  on? 0
(and (lt-bumper-left?) (not (bump?))) PASS
(and (lt-bumper-right?) (not (bump?))) PASS


factory-test 6  lt-bumper-front
(and (lt-bumper-front-left?) (not (bump?))) PASS
(and (lt-bumper-front-right?) (not (bump?))) PASS


factory-test 7  lt-bumper-center
(and (lt-bumper-center-left?) (not (bump?))) PASS
(and (lt-bumper-center-right?) (not (bump?))) PASS


factory-test 8  left-wall-follower
(and (lt-bumper-side-left?) (not (bump?))) PASS


factory-test 9  wheel-drop
(wheel-drop-left?) PASS
(wheel-drop-right?) PASS


factory-test 10  omni-receiver
(rcon?) PASS


factory-test 11  binoculars
(valid-code-in-channel? dir-left)

factory-test 12  battery-sensors
(battery-voltage-ok?) mV 623  min 431 max 647  PASS
(battery-temperature-ok?) PASS
(baseline-current-ok?) mA -189  min -350 max -80 mV -11160 degrees-C -62  PASS


factory-test 13  left-wheel
not (left-wheel-stall?) PASS
(drive-speed-ok? left forward) FAIL
(drive-speed-ok? right stopped) PASS
(left-drive-current-ok?) mA 4  min -175 max -50 mV -11160 degrees-C -62  FAIL
not (left-wheel-stall?) PASS
wait: (left-wheel-stall?)


factory-test 14  right-wheel
not (right-wheel-stall?) PASS
(drive-speed-ok? left stopped) PASS
(drive-speed-ok? right forward) FAIL
(right-drive-current-ok?) mA 0  min -175 max -50 mV -11160 degrees-C -62  FAIL
not (right-wheel-stall?) PASS
wait: (right-wheel-stall?)


factory-test 15  wheel-encoders
(drive-speed-ok? left stopped) PASS
(drive-speed-ok? right stopped) PASS
(drive-speed-ok? left reverse) FAIL
(drive-speed-ok? right reverse) FAIL


factory-test 16  main-brush
not (main-brush-motor-stall?) PASS
(roller-main-brush-current-ok?) mA -3  min -590 max -100 mV -11160 degrees-C -62  FAIL
not (main-brush-motor-stall?) FAIL
(roller-main-brush-current-ok?) mA -3  min -590 max -100 mV -11160 degrees-C -62  FAIL
not (main-brush-motor-stall?) FAIL
wait: (main-brush-motor-stall?)
(main-brush-motor-stall?) PASS
(main-brush-stall-current-ok?) mA -3  min -1520 max -1160 mV -11160 degrees-C -62  FAIL
(main-brush-motor-stall?) PASS
wait: (not (main-brush-motor-stall?))


factory-test 17  debris
(piezo-debris?) PASS


factory-test 18  vacuum
(init-vacuum-for-test) PASS
(baseline-current-ok?) mA -190  min -350 max -80 mV -11188 degrees-C -62  PASS
(lex-bin-low-vacuum-current-ok?) mA 151  min -1600 max -980 mV -11188 degrees-C -62  FAIL
not (vacuum-high-current-error?) FAIL
(lex-bin-high-vacuum-current-ok?) mA 101  min -2700 max -1700 mV -11188 degrees-C -62  FAIL


factory-test 19  side-brush
not (side-brush-motor-stall?) PASS
not (side-brush-motor-stall?) PASS
(side-brush-current-ok?) mA 0  min -170 max -10 mV -11188 degrees-C -62  FAIL
not (side-brush-motor-stall?) FAIL
(side-brush-current-ok?) mA 0  min -170 max -10 mV -11188 degrees-C -62  FAIL
wait: (side-brush-motor-stall?)
(side-brush-motor-stall?) PASS
(side-brush-stall-current-ok?) mA 0  min -540 max -310 mV -11188 degrees-C -62  FAIL
(side-brush-motor-stall?) PASS
wait: (not (side-brush-motor-stall?))


factory-test 20  navigation-sensors
wait: (= nav-factory-test-mode mission-state-testing-bit)
wait: (nav-status-flag? passive-test-ready)
(behaviorlink-gyro-ok?) PASS
wait: (/= nav-factory-test-mode mission-state-testing-bit)


factory-test 21  optical-bin-sensors
left-near: -1
left-far: -1
right-near: 1
right-far: 1
(optical-bin-sensor-level-ok? left near emitter-low) PASS
(optical-bin-sensor-level-ok? left far emitter-low) PASS
(optical-bin-sensor-level-ok? right near emitter-low) PASS
(optical-bin-sensor-level-ok? right far emitter-low) PASS
left-near: -1
left-far: 888
right-near: 54
right-far: 889
(optical-bin-sensor-level-ok? left near emitter-high) PASS
(optical-bin-sensor-level-ok? left far emitter-high) PASS
(optical-bin-sensor-level-ok? right near emitter-high) PASS
(optical-bin-sensor-level-ok? right far emitter-high) PASS


factory-test 22  ext-charger-recovery
not (ext-charger-available?) PASS
wait-true-for-time (32 ticks): (ext-charger-available?)
(ext-charging-recovery-current-ok?) mA 287  min 250 max 350 mV -11077 degrees-C -62  PASS


factory-test 23  ext-charger-on
wait-true-for-time (32 ticks): (ext-charger-available?)
(ext-charging-current-ok?) mA 1137  min 1000 max 1400 mV -10798 degrees-C -62  PASS


factory-test 24  ext-charger-trickle
wait-true-for-time (32 ticks): (ext-charger-available?)
(ext-charging-trickle-current-ok?) mA 43  min 40 max 70 mV -11077 degrees-C -62  PASS


factory-test 25  charger-watchdog
wait-true-for-time (32 ticks): (ext-charger-available?)
(ext-charging-watchdog-current-ok?) mA -8  min -31 max 31 mV -11104 degrees-C -62  PASS


factory-test 26  wifi
t PASS
(wifi-module-ok?) PASS
(wifi-antenna-ok?) PASS


factory-test 27  software
sys config: 0 (0b0000000000000000)
(bootloader-ok?) PASS
(application-ok?) PASS


factory-test 28  bbox-vars
(bbox-test-write-succeeded?) PASS


factory-test 29  serial-flash
wait: (audio-header-crc-done?)
(audio-header-crc-passed?) PASS


factory-test 30  cliff-calibration
(calibration-data-stored?) PASS


factory-test 31  save-factory-test-data
(factory-test-data-saved?) PASS



SUMMARY: START
SUMMARY: DATE-TAG 2018-05-23-1609-L
SUMMARY: BOOTLOADER-ID 3148 401C 0231 4540
SUMMARY: ROBOT-ASSEMBLY e
SUMMARY: MOBILTIY-BOARD-REVISION rev-c
SUMMARY: UI-BOARD-REVISION b
SUMMARY: SW-CONFIG 0 (0b0000000000000000)
SUMMARY: audio flash format: 5, pack ID: 67
SUMMARY: audio image status: ok
SUMMARY: AVAILABLE LANGUAGE(S): en-UK (0) pl-PL (1)
SUMMARY: ENABLED LANGUAGE: pl-PL (1)
SUMMARY: cliff calibration: L 0 FL 40 FR 50 R 20 RL 0 RR 10
SUMMARY: FACTORY-TEST INCOMPLETE
SUMMARY: t PASS
SUMMARY: (robot-assembly-ok?) PASS
SUMMARY: (and (not (bump-left?)) (not (bump-right?))) PASS
SUMMARY: (and (bump-left?) (not (bump-right?))) PASS
SUMMARY: (and (bump-right?) (not (bump-left?))) PASS
SUMMARY: (cliff-left-bit?) PASS
SUMMARY: (cliff-right-bit?) PASS
SUMMARY: (cliff-front-left-bit?) PASS
SUMMARY: (cliff-front-right-bit?) PASS
SUMMARY: (rear-cliff-left-bit?) PASS
SUMMARY: (rear-cliff-right-bit?) PASS
SUMMARY: (and (lt-bumper-left?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-right?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-front-left?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-front-right?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-center-left?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-center-right?) (not (bump?))) PASS
SUMMARY: (and (lt-bumper-side-left?) (not (bump?))) PASS
SUMMARY: (wheel-drop-left?) PASS
SUMMARY: (wheel-drop-right?) PASS
SUMMARY: (rcon?) PASS
SUMMARY: (valid-code-in-channel? dir-left) FAIL
SUMMARY: (valid-code-in-channel? dir-right) untested
SUMMARY: (battery-voltage-ok?) PASS  mV 623  min 431 max 647
SUMMARY: (battery-temperature-ok?) PASS
SUMMARY: (baseline-current-ok?) PASS  mA -190  min -350 max -80 mV -11188 degrees-C -62
SUMMARY: (left-wheel-stall?) PASS
SUMMARY: (drive-speed-ok? left forward) FAIL
SUMMARY: (drive-speed-ok? right stopped) PASS
SUMMARY: (left-drive-current-ok?) FAIL  mA 4  min -175 max -50 mV -11160 degrees-C -62
SUMMARY: (left-drive-stall-current-ok?) untested
SUMMARY: (right-wheel-stall?) PASS
SUMMARY: (drive-speed-ok? right forward) FAIL
SUMMARY: (drive-speed-ok? left stopped) PASS
SUMMARY: (right-drive-current-ok?) FAIL  mA 0  min -175 max -50 mV -11160 degrees-C -62
SUMMARY: (right-drive-stall-current-ok?) untested
SUMMARY: (drive-speed-ok? left reverse) FAIL
SUMMARY: (drive-speed-ok? right reverse) FAIL
SUMMARY: (main-brush-motor-stall?) PASS
SUMMARY: (bristle-main-brush-current-ok?) disabled
SUMMARY: (roller-main-brush-current-ok?) FAIL  mA -3  min -590 max -100 mV -11160 degrees-C -62
SUMMARY: (main-brush-stall-current-ok?) FAIL  mA -3  min -1520 max -1160 mV -11160 degrees-C -62
SUMMARY: (piezo-debris?) PASS
SUMMARY: (init-vacuum-for-test) PASS
SUMMARY: (lex-bin-low-vacuum-current-ok?) FAIL  mA 151  min -1600 max -980 mV -11188 degrees-C -62
SUMMARY: (vacuum-high-current-error?) FAIL
SUMMARY: (ngcs-bin-vacuum-current-ok?) disabled
SUMMARY: (lex-bin-high-vacuum-current-ok?) FAIL  mA 101  min -2700 max -1700 mV -11188 degrees-C -62
SUMMARY: (side-brush-motor-stall?) PASS
SUMMARY: (side-brush-current-ok?) FAIL  mA 0  min -170 max -10 mV -11188 degrees-C -62
SUMMARY: (side-brush-stall-current-ok?) FAIL  mA 0  min -540 max -310 mV -11188 degrees-C -62
SUMMARY: (optical-floor-sensor-ok?) untested
SUMMARY: (gyro-sensor-ok?) untested
SUMMARY: (behaviorlink-gyro-ok?) PASS
SUMMARY: (nav-calibration-ok?) untested
SUMMARY: (optical-bin-sensor-level-ok? left near emitter-low) PASS
SUMMARY: (optical-bin-sensor-level-ok? left far emitter-low) PASS
SUMMARY: (optical-bin-sensor-level-ok? right near emitter-low) PASS
SUMMARY: (optical-bin-sensor-level-ok? right far emitter-low) PASS
SUMMARY: (optical-bin-sensor-level-ok? left near emitter-high) PASS
SUMMARY: (optical-bin-sensor-level-ok? left far emitter-high) PASS
SUMMARY: (optical-bin-sensor-level-ok? right near emitter-high) PASS
SUMMARY: (optical-bin-sensor-level-ok? right far emitter-high) PASS
SUMMARY: (ext-charger-available?) PASS
SUMMARY: (ext-charging-recovery-current-ok?) PASS  mA 287  min 250 max 350 mV -11077 degrees-C -62
SUMMARY: (ext-charging-current-ok?) PASS  mA 1137  min 1000 max 1400 mV -10798 degrees-C -62
SUMMARY: (ext-charging-trickle-current-ok?) PASS  mA 43  min 40 max 70 mV -11077 degrees-C -62
SUMMARY: (ext-charging-watchdog-current-ok?) PASS  mA -8  min -31 max 31 mV -11104 degrees-C -62
SUMMARY: (wifi-module-ok?) PASS
SUMMARY: (wifi-antenna-ok?) PASS
SUMMARY: (bootloader-ok?) PASS
SUMMARY: (application-ok?) PASS
SUMMARY: (bbox-test-write-succeeded?) PASS
SUMMARY: (audio-header-crc-passed?) PASS
SUMMARY: (calibration-data-stored?) PASS
SUMMARY: (factory-test-data-saved?) PASS
SUMMARY: END





factory-test 0  leds
wait: false

sheriff
 
Posts: 10
Joined: January 26th, 2016, 6:43 pm

Re: Roomba 980 and error 11

Postby RTC » December 22nd, 2018, 8:00 pm

I have had my 980 almost 2 years and got an Error 11 once. As I do not have a smartphone, I can not use the app to identify the cause of the Internal Error being reported as the manual says to do.

I just did a complete reset by holding the Clean button, then started the 980 and the problem has not repeated.

Wish I could have checked the app, but as I do not have a smartphone that was not an option.
RTC
Robot Groupie
 
Posts: 69
Joined: August 23rd, 2018, 7:23 pm


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