980 Filter door latch broke

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980 Filter door latch broke

Postby rotorwash » January 16th, 2019, 10:58 pm

So my newest Bot lasted a full month before the latch on the filter door broke. Any mods that will fix this. I am contacting Robot to see if this is warranteed
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Re: 980 Filter door latch broke

Postby RTC » January 17th, 2019, 2:21 am

rotorwash wrote:So my newest Bot lasted a full month before the latch on the filter door broke. Any mods that will fix this. I am contacting Robot to see if this is warranteed


Just call iRobot and they will send a new filter door free. Same thing happened to my 980 about 3 months ago (after almost 2 years of use).

Just be very careful to follow the replacement video instructions as the hinge pins are easily broken if force is applied wrong. I actually got my old door out with both hinge pins intact, then the new door snapped right in.
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Re: 980 Filter door latch broke

Postby rotorwash » January 17th, 2019, 9:38 am

Thanks RTC
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Re: 980 Filter door latch broke

Postby RTC » January 17th, 2019, 3:21 pm

I believe iRobot considers those filter doors to be consumables, the latch is made so fragile!

I am being more careful with the latch since I put in the new door.
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Re: 980 Filter door latch broke

Postby rotorwash » January 17th, 2019, 4:56 pm

sadly I clean our filter every day so the door gets a lot of work. Irobot said they will send out two doors so now I just need to wait for them


wow just rip it off
https://homesupport.irobot.com/app/answ ... 9T~zj~PP_a
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Re: 980 Filter door latch broke

Postby RTC » January 18th, 2019, 1:57 am

I was gentler, but if the hinge breaks on the old one they don't consider it a problem. But be careful not to break the new hinge!

I remove the filter after every cleaning and quickly vacuum it with a Metro mini vacuum. Admittedly I don't clean with the 980 every day though, but I could feel the door latch failing months before it actually broke.

While waiting for the new doors, just tape the broken door shut. You can't clean the filter that easily then, but you can still use the 980!
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Re: 980 Filter door latch broke

Postby rotorwash » January 18th, 2019, 9:17 am

reminds me on how my visor on my helmet comes off.

I vacuum daily because of our dogs and clean the filter with our hand held dyson. So far it still latches when I push the latch closed I'm just very gentle now. I can actually see at the "U" its chipped
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Re: 980 Filter door latch broke

Postby RTC » January 18th, 2019, 5:11 pm

rotorwash wrote:I can actually see at the "U" its chipped


Yep, mine was like that for roughly a month, then the "U" came apart completely and the door would no longer stay shut unless I taped it. I left it taped and did not remove the filter until the replacement door arrived.

At least the replacement doors are free!
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Re: 980 Filter door latch broke

Postby rotorwash » January 18th, 2019, 7:21 pm

replacement came today 2 days fast all fixed
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Re: 980 Filter door latch broke

Postby RTC » January 18th, 2019, 7:31 pm

I need to contact them again next week! The latch on my new door (about 3 months old) just cracked when I opened it after a run to vacuum the filter. It will still hold, but I heard the snap and it lost all springiness and I can see the line of the crack through most of the "U" of the latch!

Oh well, at least it is free! :|
Last edited by RTC on January 19th, 2019, 1:32 pm, edited 1 time in total.
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Re: 980 Filter door latch broke

Postby rotorwash » January 19th, 2019, 10:01 am

I contacted them on the net. what you described is what happened to me. Good luck
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Re: 980 Filter door latch broke

Postby RTC » January 19th, 2019, 1:38 pm

The first time it happened to me I did not get a sudden snap. It had just been getting less springy very slowly, then one day the latch just fell apart when I closed the door - broken at the "U".

I was very surprised when I contacted iRobot back then that I wouldn't even have to pay postage ;)

--

Contacted them in chat this morning, it shipped this evening, UPS tracking says it will be here in a week on Monday.
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Re: 980 Filter door latch broke

Postby doc280 » January 23rd, 2019, 9:42 am

I thickened the bottom of the latch with epoxy after the latch broke. I more than likely added to much epoxy, it latches real good now. Longevity is key and only time will tell.
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Re: 980 Filter door latch broke

Postby RTC » January 23rd, 2019, 3:18 pm

doc280 wrote:I thickened the bottom of the latch with epoxy after the latch broke. I more than likely added too much epoxy, it latches real good now. Longevity is key and only time will tell.


I have thought of using a tiny metal leaf spring glued to the plastic, but as long as the replacement is free and only takes a few days to arrive I haven't bothered trying that. I'll soon have several broken ones to "experiment" on should I decide to try that some day. :lol: :) :lol: :) :lol:

My only problem with changing the door is I have a tremor that could jerk and snap the hinge pins of the new door as I install it. So I try to be super careful and go slow both removing the old door and putting in the new door, so as to avoid this.

The tremor also makes it difficult mixing epoxies. When I do use epoxy I use only the slowest setting type I can find!


--


Received it, installed it. None of the hinge pins broke either removing the old or installing the new,
Last edited by RTC on January 29th, 2019, 8:15 am, edited 1 time in total.
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Re: 980 Filter door latch broke

Postby Brett » January 29th, 2019, 7:39 am

I glue a small piece of closed cell foam in there to support it. Seems to be a simple improvement.
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Re: 980 Filter door latch broke

Postby babakonda » February 2nd, 2019, 5:52 am

I guess you are all in the US?
As in my neighbouring country (Europe), they’re not giving those away for free. Wow.
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Re: 980 Filter door latch broke

Postby RTC » February 3rd, 2019, 1:28 am

babakonda wrote:I guess you are all in the US?


I am.

Wow, so they are charging more than $11 for a piece of plastic that iRobot considers to be "disposable"?!?
You must be buying through a reseller...
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Re: 980 Filter door latch broke

Postby babakonda » February 3rd, 2019, 5:55 am

RTC wrote:
babakonda wrote:Wow, so they are charging more than $11 for a piece of plastic that iRobot considers to be "disposable"?!?
You must be buying through a reseller...

That’s a screenshot from iRobot Slovenia, that should be an official rep and not just a reseller as they’re listed here:
https://global.irobot.com/en/Contact?Country=SI
I’m sorry to see that it actually gives the company a poor reputation.

As per my iRobot bots...Braava 390t is the only one I bought as new, directly from my local iRobot.
The Braava Jet I bought lightly used (ebay, Germany), as well as Braava 380 and Scooba 450. My 880 came used from the UK, and several Scoobas 385/390 are also from German ebay. My dad uses a r790 and b380 from the same source.
981 bought as new from German Amazon, as the price difference from my local iRobot was almost 40%!

Basically, for any and all issues I prefer to contact the ‘original’ iRobot support in the US, directly. That’s what I intend to do if (or rather when) my door latch breaks.
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Re: 980 Filter door latch broke

Postby RTC » February 3rd, 2019, 11:16 pm

babakonda wrote:Basically, for any and all issues I prefer to contact the ‘original’ iRobot support in the US, directly. That’s what I intend to do if (or rather when) my door latch breaks.


Yes, that door latch is very very fragile and without some kind of modification it will definitely break.

My first one actually lasted about 21 months, but the second one broke after just about 3 months.... Whether this difference is chance variation, or iRobot changes to "save material cost" I can't tell....
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Re: 980 Filter door latch broke

Postby babakonda » February 4th, 2019, 5:15 am

RTC wrote:Yes, that door latch is very very fragile and without some kind of modification it will definitely break.

My first one actually lasted about 21 months, but the second one broke after just about 3 months.... Whether this difference is chance variation, or iRobot changes to "save material cost" I can't tell....

My 981 is manufactured in september 2018, bought in January and used only a handful of times so far, but I need way more force to open the filter door than on 880.

Should I put some epoxy or similar to the inner part of the latch to prevent it? I have JB Weld at hand... :mrgreen:
Using doc280’s photo as a reference, the yellow arrow points to ‘reinforcement’ location?
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