I cant upgrade to 2.1 in the past, or now to 2.4:
I installed everything on Computer. All fine.
I plug in my Neato (fully charged) , the neato will found as device. OK
i start the online upgrade, but it allways ends with:
Sorry, there was a problem processing your request. Please make sure your Neato Vacuum is connected with your computer and it is charged. Here are some helpful troubleshooting tips for common problems that can occur.
You can also contact us at firstname.lastname@example.org
and let us know what problem you experienced. Thanks for your patience!
I use 2 different computer, XP,VISTA,Firefox and Interenet Explorer, allways the same results... 32 bit, Firewall disabled. Diffrent USB Ports, diffrent USB-Cables.
thanks for any help...