old man wrote:Have tried chrome firefox IE--three different computers
Turned off virus/firewall protections
Upgrade program trys to find upgrade --fails
So far customer service has been nice to talk with, but offers no solutions.
I down load "harmony one remote" upgrades--- no problem
I have been trying since upgrade was released, with no success.
Any help would be appreciated
old man wrote:My post states that I have already complied with your suggestions.
I have a 1m certified cable.
Neato contacted me and said they will have a fix in 1 or 2 weeks
vic7767 wrote:I discovered that the upgrade won't work if you are using a wireless router. The router must be removed from the connection in order for the download to work.
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