JEfromCanada wrote:You should not be trying the "new battery" option with a new neato. The new unit needs time to "break in" the battery and reach an optimal level.
vic7767 wrote:I've now managed to gather some experience with the various Neato models and firmware revisions. None of the models I've ordered and received were exposed to the "NEW BATTERY" menu option but they were allowed to charge for a minimum of 12 hours prior to the first cleaning session. The only time a short cleaning run was experienced was with a new model XV-21 with firmware 3.0. Later it was discovered that it was not the model or firmware release that caused the short run times but was a batch of poor performing battery cells. The 12 hour break-in trickle charging session helps each individual cell (twelve in all) achieve their individual maximum capacity charge that contributes to the overall run time.
It is a well known fact that heat is not a friend to the NiMH battery and speeds up the overall operational life of the twin packs used within the Neato chassis. Therefore exposing the Neato battery packs to an additional heat stress that is presented to each cell during the New Battery option from the menu is not going to help the overall performance and run time of your new Neato. If after you have received your new Neato and charged it overnight, sent it on a cleaning run and gotten a low run time remember that these packs will improve that run time and reach their maximum ability only after about 4 or 5 cleaning runs. If after all that effort with your new Neato you still experience short run times then contact NeatoRobotics customer service for a new set of packs.
Of course this is just my experience and opinion.
dashingemt wrote:After an overnight charge I got a record 21 minutes. This is the most I have ever seen but still not close to what I need. I selected the new battery option as instructed. I know I have to cycle the battery a few times to get "optimal performance" but I am scared that I will never see anything close to 40 minutes let alone the hour I was hoping for. In my house there is no way it can get done in the 3 cycle limit unless I get some serious run time increases.
dashingemt wrote:My new 14 is hovering around 38 minutes per run. Still need to give it time to reach its peak (I hope it still is yet to peak) but this one is having trouble going back to its base. Has gotte lost twice and once it stopped inches away. Going to try a couple new base positions. I want to like this so bad because my living room looks fabulous and with a baby on the way and two crazy shedding dogs it's awesome not having hair everywhere!
Users browsing this forum: vic7767 and 141 guests