Yes, the "Start" button is less like a traditional button and more like a "contact" switch. It has always been that way.
There are other threads on this board related to Neato's getting wedged under furniture. You might want to take a look.
Roomba Discovery 4210 (R.I.P. - Freecycled)
Roomba 560 (retired)
Neato XV-11 SW version 3.1.17844, LDS version 2.6.15295, with Pet Brush and Vic's filter (sold)
Neato Botvac 80 SW version 1.1.97, LDS version 2.6.15295, Board SW version 22753