Return Neato xv-25 to Amazon.co.uk (from Italy).

News and information about the Neato XV-11 Robotic Vacuum. All discussion and troubleshooting questions go here.

Return Neato xv-25 to Amazon.co.uk (from Italy).

Postby ilpirata » January 7th, 2013, 8:54 am

Hi everyone,

do you know if amazon will give me a full refund for my neato that I have been using for about 5 days?
It shows some sign of usage, in particular on the little wheels on the back and on the filter which is off course not clean.
Have you had any similar experience?
I would not like to have a 50% refund for an almost new item.

My plan would be to buy a VR100, which is in a nutshell an improved version of the neato.

Best regards,
ilpirate
ilpirata
 
Posts: 45
Joined: January 7th, 2013, 6:46 am

Re: Return Neato xv-25 to Amazon.co.uk (from Italy).

Postby aziesemer2 » January 7th, 2013, 9:19 am

VR100 is much more expensive and have little to offer in my opinion. The side brush also means more maintenance...
aziesemer2
 
Posts: 40
Joined: October 21st, 2012, 8:33 pm

Re: Return Neato xv-25 to Amazon.co.uk (from Italy).

Postby ilpirata » January 7th, 2013, 10:41 am

I may agree with you,
but the longer battery, the greater suction power and the lower noise are, in my opinion, worth the 200 more euros (especially for medium-big houses).
The side brush can be shut down if one wished.

Regards,
ilpirata
Last edited by ilpirata on January 7th, 2013, 12:52 pm, edited 1 time in total.
ilpirata
 
Posts: 45
Joined: January 7th, 2013, 6:46 am

Re: Return Neato xv-25 to Amazon.co.uk (from Italy).

Postby crowone » January 7th, 2013, 12:38 pm

aziesemer2 wrote: The side brush also means more maintenance...



:snooty: Not Agree. (no animals here)
crowone
 
Posts: 34
Joined: January 2nd, 2013, 11:45 am

Re: Return Neato xv-25 to Amazon.co.uk (from Italy).

Postby ilpirata » January 7th, 2013, 12:51 pm

Anyone has therefore experience in returning this kind of items to Amazon?
What should I expect regarding the refund?

Thanks.
ilpirata
 
Posts: 45
Joined: January 7th, 2013, 6:46 am


Return to Neato Robotics

Who is online

Users browsing this forum: Loshki and 171 guests