Just thought I'd raise an issue I've not read yet in any forums.
The other day, I returned home to find a very loud clacking noise coming from the Botvac
Connected as it travelled around the house. It had been set to run while we were out. I stopped the machine & found that the side brush had lodged itself within the combo brush compartment, with the spinning combo brush clacking the loose side brush every time a vane passed it. This had caused damage to the side brush & the combo brush (see attached pictures).
I have had the side brush fall off several times, & this has been reported in several web forums as a consistent issue. This is the first time I have had the side brush then become collected by the main vacuum brush in the 2 months I have had this robot. It must have occurred as the bot came through the area for a repeat pass, I'm guessing.
I think the side brush needs a better attachment to the body of the robot. The magnetic attachment is not secure. There must be a reason the engineers chose this particular method of attachment, but I wonder if there's some better way.
I have written to Neato support about this as well.