by Islandborn » July 15th, 2017, 2:57 pm
Greetings fellas. I've had a VX-11 for the last few years and it still works great. Take pretty good care of it and I keep it maintained and cleaned. My issue that I have found with research is along with other owners of this model, my unit will not find it's charging base. I have done all the recommended things....Make sure the base has open 3 feet on all sides, etc.
The weird thing is that sometimes if I choose spot clean, it will return to the base fine. Most times, it will just come close to the base at and angle and stop when it needs to be charged or when it is done. I also have noticed that if I pause the unit during cleaning, the "return to base" on the display will not be there.
I have researched and found that when you take a picture of the charging base with the flash on your phone, you should see 4 reflective lights on the base. I do not see these lights on mine. Could this be the issue? Any help would be appreciated.