D3 connected won't power on

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D3 connected won't power on

Postby chemteacher1997 » May 31st, 2018, 6:33 pm

"rosie" my neato D3 connected is on the charger and will not power on. She has been used for a month. Any ideas on how to get her back to work ?
chemteacher1997
 
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Re: D3 connected won't power on

Postby JEfromCanada » June 1st, 2018, 2:31 pm

How about warranty replacement?
Current robots:
Roomba Discovery 4210 (R.I.P. - Freecycled)
Roomba 560 (retired)
Neato XV-11 SW version 3.1.17844, LDS version 2.6.15295, with Pet Brush and Vic's filter (sold)
Neato Botvac 80 SW version 1.1.97, LDS version 2.6.15295, Board SW version 22753
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Location: Canada

Re: D3 connected won't power on

Postby fmulders » June 10th, 2018, 11:17 am

Have you tried to hold the power button for more than 20 seconds to hard reset?
fmulders
 
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