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News and information about the Neato XV-11 Robotic Vacuum. All discussion and troubleshooting questions go here.
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Neato D5 connected

December 25th, 2018, 7:12 pm

Got this for the wife for christmas and have spet 2 days trying to get wifi connected keeps coming up on my phone data connection lost and then says no internet connection available. I did start it manually and it did a good job cleaning was quite impressed except for the wifi problem.

Re: Neato D5 connected

December 26th, 2018, 12:48 am

Maybe Santa is trying to tell you this was NOT an appropriate Christmas gift for your wife? LOL

Re: Neato D5 connected

December 26th, 2018, 12:58 pm

LOL!~ actually she liked it. Whats Santa know really ?

Re: Neato D5 connected

December 27th, 2018, 10:39 am

What type of security is setup on your Wifi router?
I use WPA2 with AES encryption. Password with letters and numbers without exotic characters.
You can try that, several people mentioned this should solve the connection issues.
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