Neato D5 won't recognize floor plans

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Neato D5 won't recognize floor plans

Postby Enya » March 30th, 2019, 11:43 am

Since yesterday, when my neato started it's scheduled cleaning session it won't proceed because it says it doesn't recognize the floor plan. I have a two story house so I move the charger and the bot to clean up and down stairs. So far I had not had this type of problem. Yesterday,after the error message, I ran it again and the second time it recognized the floor plan but today no matter how much I insisted it wouldn't run and kept saying it did not recognize where it was. Had to create a new map again :roll:
Anyone encountered something similar?
Enya
 
Posts: 5
Joined: March 21st, 2019, 1:43 pm

Re: Neato D5 won't recognize floor plans

Postby Enya » March 30th, 2019, 1:26 pm

I tried running the robot to create a floor plan twice and it completely ignores a room it used to clean before with the older floor plan. I see the robot has updated to version 4.4.0-72 before I had any issues it was version 4.3 maybe that's why it's having trouble with the floor plans? :think:
Enya
 
Posts: 5
Joined: March 21st, 2019, 1:43 pm


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