I have a Neato Botvac
Connected with software version 2.2.0 (build 296). Last year, I lost wifi connectivity with it and since then, I've tried many times to get it connected again. No luck. I've read the troubleshooting guide, videos, etc. but to no avail. Reflashed the latest firmare too. I cannot get the BotVac
to go into wifi pairing mode (ie. as a wifi access point), that is, I cannot get the wifi icon to appear on the screen.
In the top left corner of the BotVac
's screen, it alternates between displaying a cross (X) symbol for a few seconds, and then that X gets replaced by a set of vertical bars for a few seconds (looks like the icon used to show the 4G signal strength on a mobile phone - see photo below). From what I have read (and what I recall when I originally set up the BotVac
), there should be a wifi icon in that position (i.e. the BotVac
goes into pairing mode) which would allow the Neato app on my mobile phone to connect to the BotVac
Unfortunately, I just cannot get that wifi icon to appear. I have tried resetting the BotVac
, disabling and enabling the wifi, removing the existing network, etc. but nothing has helped.
When I enter the wifi settings on the BotVac
, it shows me the option to 'Remove Network', but when I select that, and come back to the same screen, it appears again. It's like the BotVac
is remembering a previous wifi network, and won't remove it.
Other than the wifi not working, the BotVac
works perfectly and vaccums our house once a week without fail.