Switch to full style
News and information about the Neato XV-11 Robotic Vacuum. All discussion and troubleshooting questions go here.
Post a reply

Neato D5 not working, both LED's blinking

June 9th, 2019, 6:13 am

Hi everyone from Australia :)

I am having issues with a Neato D5. It's not working, and both LED's are blinking. I have tried the obvious (hard reset, checking brush etc). Also, I can't connect to my bot via WiFi. Does anyone have any ideas? It's out of warranty, unfortunately :(

EDIT - I should say, I've been in contact with Neato but they were no help.

Re: Neato D5 not working, both LED's blinking

June 12th, 2019, 12:54 am

Can you describe the start behaviour in more detail?
Or perhaps even film it so we can see where the error starts. Now we have to little information to pinpoint the issue.

Re: Neato D5 not working, both LED's blinking

June 14th, 2019, 11:33 pm

Hi,

Both LED's blink as soon as I turn the neato on. They blink whether or not it is at the charging dock.

Re: Neato D5 not working, both LED's blinking

June 15th, 2019, 3:23 am

Did you try this:

Remove battery.
Put bot against charger and wait till it boot without battery.
Then remove from charger and put battery back in.
Charge again now it is completely reset.

You can also check all in/output signals from the sensors. (Neato control tool)
If a bumper sensor is continue made you get the same behaviour.
Post a reply