Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

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TalisMansveld
Posts: 2
Joined: May 6th, 2024, 10:36 am

Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by TalisMansveld »

I have some Neato’s in stock for 2 years. At first start, I cannot:
- connect the Neato to the internet (after ‘connection verified’ it returns with an error)
- manually update, uploading the firmware 1.7.0 results in update process / yellow blinking lights, but update doesn’t work.

Who can help me with this issue or has an older firmware update?


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CodaCM
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Posts: 69
Joined: November 5th, 2022, 11:58 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by CodaCM »

I'm not very familiar with the software side of Neato's so my guess is it's something either with Neato's server side or your WiFi standard is something that it does not support. Try a 2G network if you are using a 5G network.
CodaCM
_____________________________________________________________________________
Roomba Discovery 2x - 2010
Roomba 410 - 2022
Roomba 880 - 2022
Roomba 536 - 2015 (Left wheel broke)
Neato Botvac D85 - 2021 (was working up till 2022 when it stopped getting power)
Neato XV Signature-2023 (Back alive again with supposedly dead batteries still has issues)
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JohnSilver
Posts: 13
Joined: March 16th, 2024, 1:22 pm

Post by JohnSilver »

I have a D5, updating online doesn't work either, and if I update via USB, I have another problem, I can't register on the neato servers.

Apparently this is due to the closure of the company, unfortunately :(
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CodaCM
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Joined: November 5th, 2022, 11:58 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by CodaCM »

I hope it is just server maintenance because Vorwerk said they would keep the servers up for 5 years.
CodaCM
_____________________________________________________________________________
Roomba Discovery 2x - 2010
Roomba 410 - 2022
Roomba 880 - 2022
Roomba 536 - 2015 (Left wheel broke)
Neato Botvac D85 - 2021 (was working up till 2022 when it stopped getting power)
Neato XV Signature-2023 (Back alive again with supposedly dead batteries still has issues)
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JohnSilver
Posts: 13
Joined: March 16th, 2024, 1:22 pm

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by JohnSilver »

I'd like to believe it, I'm an old fan of these robots since XV-21
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CodaCM
Robot Groupie
Posts: 69
Joined: November 5th, 2022, 11:58 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by CodaCM »

I have been a fan since I saw videos on the XV-12
CodaCM
_____________________________________________________________________________
Roomba Discovery 2x - 2010
Roomba 410 - 2022
Roomba 880 - 2022
Roomba 536 - 2015 (Left wheel broke)
Neato Botvac D85 - 2021 (was working up till 2022 when it stopped getting power)
Neato XV Signature-2023 (Back alive again with supposedly dead batteries still has issues)
TalisMansveld
Posts: 2
Joined: May 6th, 2024, 10:36 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by TalisMansveld »

Tnx. No solution so far (tried 2.4 vs 5 Ghz). It must be the Neato-server…

Still the question: Does someone have a download of the former firmware?


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Trooper600
Posts: 1
Joined: May 27th, 2024, 7:24 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by Trooper600 »

https://support.neatorobotics.com/hc/en ... -13-device

this is version 1.1.0 2935

I would need version 1.7.0, does anyone have it?
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CodaCM
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Joined: November 5th, 2022, 11:58 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by CodaCM »

TalisMansveld wrote:Tnx. No solution so far (tried 2.4 vs 5 Ghz). It must be the Neato-server…
.
Still the question: Does someone have a download of the former firmware?


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I think I have the 1.3, 1.4, and 1.5 software uploaded on my archive.org page.
CodaCM
_____________________________________________________________________________
Roomba Discovery 2x - 2010
Roomba 410 - 2022
Roomba 880 - 2022
Roomba 536 - 2015 (Left wheel broke)
Neato Botvac D85 - 2021 (was working up till 2022 when it stopped getting power)
Neato XV Signature-2023 (Back alive again with supposedly dead batteries still has issues)
User avatar
CodaCM
Robot Groupie
Posts: 69
Joined: November 5th, 2022, 11:58 am

Re: Neato D8/D9/D10 could not update from 1.0.0 to 1.7.0

Post by CodaCM »

Ok, I was wrong. I have the 4.2.0, 4.5.3, and 4.6.0 firmware uploaded.
CodaCM
_____________________________________________________________________________
Roomba Discovery 2x - 2010
Roomba 410 - 2022
Roomba 880 - 2022
Roomba 536 - 2015 (Left wheel broke)
Neato Botvac D85 - 2021 (was working up till 2022 when it stopped getting power)
Neato XV Signature-2023 (Back alive again with supposedly dead batteries still has issues)
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