a4refillpad wrote:FYI After a number of complaints from myself, I've been informed by Karcher support that 'neutral' is not in reference to any rc4000 parts and they are just standard rc3000 parts without labels showing the model number.
Sometime before you joined this forum, maybe a year or more ago now, one member wrote to Karcher to enquire whether they had any plans to introduce a new model. The member received a written response from Karcher which is posted somewhere here on this forum where Karcher categorically denied they were. And within months of that written reply from Karcher, the white RC4000 appeared at that show... So that was a bit of a lie then, eh?
As for denying that "neutral" does not refer to any RC4000 parts, perhaps so. So let’s call it as Karcher themselves call it; “neutral” version 107, and “neutral” version 108 rather than RC4000... both versions being added into the parts catalogue at a much later date to the original RC3000 versions 101 to 106... and both versions 107 and 108 having “neutral” body parts instead of yellow... and version 108 even having a revised motherboard in the robot... a part which doesn't even have the model number showing. All these parts have separate itemised catalogue part numbers, specifically for versions 107 & 108.
I personally doubt either "neutral" model 107 or 108 have actually ever been sold: If one does exist outside of Karcher's own plant, would the owner please do post and say... it would say 1.269.107 or 1.269.108 on the vacuum base unit and outer packaging, as mine say 1.269.101 (bought from Germany) and 1.269.103 (bought in the UK)! And seeing as the RC4000 has even recently been removed from Karcher's own website, I doubt they ever will be sold.
To me, it seems as if Karcher took a foray into refreshing the RC3000 into the RC4000, which they've now changed their minds on... why else would Karcher make substitute parts for two "neutral" versions and go to all the trouble of updating their parts catalogue... with each specific altered part separately itemised against these two new version numbers? Apparently, they've done all that for absolutely no purpose whatsoever! Yeah, right.
Perhaps what Karcher mean to say is "We've changed our minds. It's an embarrassment. Take the 4000 off the site and bury it!" Or maybe Karcher are waiting for existing RC3000 stocks to clear before releasing a new "neutral" version? Who knows. Either way, going on the evidence, there's something not true in what Karcher publicly say.