Dyson 360 Eye

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Re: Dyson 360 Eye

Postby jann » April 3rd, 2017, 6:47 pm

glnc222 wrote:Dyson is designed for small spaces which would usually have doors, or just clean the entirety. To clean a large space it can take more than a day with multiple charging cycles taking hours each (with questions whether the dust bin is too small).


Wow! I think I'm gonna rue the day my XV-21 permanently goes to her big dustbin in the sky.

I really think my best bet - cos I don't really care about wifi - is to either buy one of the many "used like new" XV's on Amazon, keep replacing parts as my XV wears them out (lots available online) or deal with the Neato BotVac Connected. I would go with a lesser one but I'd end up paying for a LION battery pack upgrade at some point. :wink:

Will try the Dyson for a bit longer and make my decision then. The LG's are out and I cannot see the Samsung even gaining entry into my home (personal bias against Samsung).
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Re: Dyson 360 Eye

Postby glnc222 » April 3rd, 2017, 7:10 pm

Continue in the Neato forum re batteries etc.
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Re: Dyson 360 Eye

Postby jann » April 4th, 2017, 1:11 pm

I was not gonna continue w/Neato conversation here. My conversation was regarding Dyson's comparison to Neato and my thought process. That's not (IMHO) able to be confined to Neato forum cos it has to do w/Dyson. Can't be only confined to Dyson cos it has to do w/Neato. I was just saying that I bought the Dyson and was gonna rue the day Hazel fully went out of commission :)
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Re: Dyson 360 Eye

Postby jann » April 4th, 2017, 2:40 pm

Some thoughts after ~24 hours of cleaning wrt Dyson 360eye:

This sucker is SMALL! The movies and images online do NOT give it any scale. I haven't seen it next to a ruler or anything so when I went to Best Buy to buy it I did not expect to be given a box around 11" square. It's also light! I expected a behemoth by what people kept saying online. It's less than an inch taller than most of it's competition. She's also quite cute...even though my husband called her ugly :roll: . Pleasant surprise. FYI: It shipped w/10.x.x.x firmware.

All runs were on Max suction. Quiet became available after I did this first run but I ran everything on max to keep the expectations the same. Like most robot vacuums, carpets take far more out of this little gem than tile floors do - but I did not expect *these* type of numbers. I ran it last night on my bedroom "suite" (200 sqft bedroom, 50 sqft bath, 30 sqft closet - closet & bedroom both had moderate high carpet, bath has tile) and the Dyson had to recharge twice. HOWEVER; she fit between toilet and shower AS WELL AS between toilet and sink. My Neato COULD fit between those two areas but clearance is about 1" for her and she chooses not to make the effort. It took about 4 hours and 3 charges to finish that 200 sqft area.

This morning - after a full night's charge (and a firmware update via usb stick to 11.3.5.10 last night) - I put "Mabel" (yes, I already named her) and her charger in the living room/dining room/kitchen. The living room is 260 sqft, dining is 200 sqft and kitchen is 78 sqft. Total is 538 sqft. Mabel did it on full charge, however, at the end of it (I assume it was the end) she went over next to couch, shut off motors, thought for about 3 min. I thought she was done - but her lights were on. Then she turned around (still with fans/bar/suction off) went about 5' away, thought for about 2 more minutes...then died. All her lights were off. She was 6' away, direct line of sight, from her dock!

I checked in with the app that said "Connecting", then "Robot Off" (or some such...). I assumed she was disconnected from WiFi...so I manually put her back on her dock (a thorny-guessing process). Her battery light was fading on and off (charging?). After about 10 min the app connected to her and said "Ready" although I can see she's still charging. No map of today's run in the app. (If she runs out of juice she doesn't store the map for transmission?) Total running time w/o re-charging in the tile living/dining/kitchen? Last time I looked - about 5 min before she died - it said 1 hour, 32 minutes. That's on par w/Alice (my Neato BotVac Connected). Over half of my house is tile... and 2 of my three bedrooms are guest rooms, so I am happy with that run-time. I'll let her piddle time away later in guest rooms...carpet run-time is not the killer issue for me. Tile run-time is!

So far Mabel is not passing the "spouse test" though. It is strange.
    *Simple things like starting her. I press the button...lights spin. She pauses for about 30 seconds to a minute...then the pause light comes on and she waits 5 seconds or so and begins backing out. I guess I am just used to immediate feedback from Roomba and Neato. I'm gonna give her more time and see.
    *She couldn't fit under the lips of the lower cabinet (3.9") but I didn't expect her to. She's 4.7" tall! The Dyson "stick" can get that if I choose to keep Mabel.
    *She has major problems getting next to walls. I don't see why more manufacturers don't adopt the "Let's do the perimeter first. It'll make the customer more secure that the robot is working and sees their entire house" method. Neato spoiled me that way but Roomba now does this too don't they?

I brought this "doesn't get the wall" issue up to Dyson on twitter and was told (I kid you not) "Move the base (dock) to another wall...then start the 360eye. This will change the way the 360eye sees the room and will change the way it traverses the room." Confusing...cos I don't know why this would make Mabel travel along a wall. I *see* what she's trying to do.. She goes near a wall, then turns 45 degrees from it - which moves the edge of the cleaning bar in an arc along the wall (cos the bar is behind the tracks - it makes the bar pivot), but that doesn't cover the entire area that it could. Oh, well.

I am wondering if firmware v11.x.x.x helped increase the run time that I experienced for the tile. I am gonna re-check how Mabel does the carpets this afternoon after she fully recharges, just to see.

That's it so far. I just wanted to get some things out that I as an experienced robot vacuum cleaner owner have thought about the 360eye.

BTW: For those that care; Best Buy in my area had a full supply of (like) 8-10 Roomba models, the Dyson 360eye and the Samsung 9250 and the Neato BotVac Connected. Finally robot vacuums have gone mainstream! This surprised me. I've never see so many robot vacuums in a mainstream electronics store before.
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Re: Dyson 360 Eye

Postby glnc222 » April 4th, 2017, 4:33 pm

Interesting Dyson has the problem of running out of power on the way to the charging dock. This results from an insufficient reserve to meet the uncertain variations in demands to travel back to the dock, a fault in software design. They pushed the run time a bit too far, that being an issue with this model. Neato robots used to have some similar reports, stopping right in front of the dock, but the last software revision added more reserve to try and correct. Shutting down removing load on the battery can bring voltage back up for a momentary restart and another shut down.

One would hope for better from such a premium price product. It was designed for Asian markets where Dyson has a presence and there are a lot of small apartments. It would not be surprising if in due course another model is produced oriented to other regions.

Best Buy has carried vacuum robots for several years as the leading specialist in electronic gadgets of all sorts. They tend to have the newest models more than other stores, apart from Amazon, and their service contracts can be of interest.

I do not bother with sweeping the bathroom as the robots cannot move on fluffy bath rugs and mopping is needed anyway.
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Re: Dyson 360 Eye

Postby Tofu » April 14th, 2017, 4:14 pm

Thanks for the thoughts, jann. I agree, the lack of any sort of 'virtual wall' feature is a bummer. Fortunately my apartment the things I want off-limits are pretty simple: I close the doors to my office with the high-pile rug, and I pick up the cat food tray and put it on the counter while Daisy is running.

Interesting about your experience with the walls. In my apartment, Daisy runs straight along the wall really close, maybe ~1cm away from touching. She only does that butt-rotating behavior to get into a couple corners. But most of my walls are at 90° angles from Daisy's starting point, so maybe that really does make a difference?

I've also experienced two other bummer things:

  • I have a sidebar that has a clearance juuuuuuust high enough that Daisy's back can get under it, but the little horn on the front stops it. Once every couple of weeks Daisy will have scooched her backside under it to the point where the sideboard presses the pause button. This could be fixed with slightly more intelligent backwards-scooching behavior (and maybe an improvement to design in future models).
  • I placed the charging dock in a slightly tucked away location (it's not exactly elegant-looking — this is my home), and once every few weeks Daisy gets very close to it but gets confused by the corner of the sideboard that's right next it and can't make it back. Eh, I'm fine with it, it only happens occasionally, and I'm definitely not following the dock placement instructions.

I only have hard floors, and I found that the 'quiet' mode works just fine, especially since I run it every day. With quiet mode, she finishes my apartment on a single charge. On 'Max' mode, she recharges 1-2 times. Also, quiet mode is quiet enough to be around, cleaning the kitchen, watching something on my iPad, whatever, but max is pretty loud.

Folks here were very concerned about run time and recharging, but for me it's been a complete non-issue, which is nice. Same for bin capacity. But then, I empty that after every run, maybe other folks don't?

It's true she doesn't get under my kitchen kickboards. I use my hand vacuum for that. But she fits under my couches and bed.

She also gets a bit confused when she is underneath furniture. She does a lot of slow turning, trying to orient herself, and spends way too much time under the bed and couches. But eh, she always figures it out, and hey, not a bad place for some extra vacuuming.

In the end, the washable filters that you don't need to replace and the nice bin design tipped my decision, and I do like those features.

jann, I hope either Mabel gets her act together so she's a good cleaner for your home, or you get a bot that works better for you!
Last edited by Tofu on April 14th, 2017, 4:17 pm, edited 1 time in total.
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Re: Dyson 360 Eye

Postby Tofu » April 14th, 2017, 4:15 pm

Oh, and one other thing: I've never experienced the issue of Daisy running out of power on the way back to the charging dock. For what it's worth.
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Re: Dyson 360 Eye

Postby piokrza » September 5th, 2017, 4:54 pm

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