I've had at least two DirtDogs, two Reds, and a Scooba warranty replaced by iRobot
, and quite a few warranty parts sent and I've never been required
to provide proof
of where they were purchased. In the case of one Scooba it was a gift, registered as that. At no time has iRobot
requested any proof
of purchase for warranty exchanges or warranty parts. For a couple I called about I couldn't, for the life of me, remember where I purchased and exactly when. It could have been woot
. com, or buy . com or Amazon
. CS and I just guessed and they accepted that. As long as I get the warranty I paid for I don't care what is listed as the approved source and it hasn't seemed like iRobot
CSs seem to mind either. Of those of mine that are registered, most have been registered when I call for a problem and I guesstimate when that particular 'bot was purchased.
I have three Roombas right now that have never been used and were purchased for use as gifts. I've had them for months. I did ask an iRobot
CS about registering new gift 'bots and was told to have giftee register 'bot "when put into service" simply because of iRobot's policy to not transfer warranty to second party.
I'm still not clear on why iRobot
won't honor a "new in sealed box" 'bot that is purchased from some sellers on eBay
or from "non approved" sellers. Suppose I purchase a "new in sealed box" (for whatever "sealed box" means) on eBay
from a "non approved" seller and then give it as a gift. I've given several 'bots as gifts. I've never had one giftee ask me where their 'bot was purchased. iRobot
has never asked me or anyone I know where their gift was purchased.
I'm sure there is a possibility that very used 'bots, worn out 'bots, and broken 'bots that have not been previously registered are being registered as new. I don't see how iRobot
can stop that with their current policy. So far they haven't put any limits on manufacture dates and registration. What are they accomplishing by denying warranty of new 'bot sold by "non approved sellers"?
Bunch 4xx's(2002 on), 2-530, 2-535, 2-550, 1-570, 1-536, 7 Scoobas, 9 Dirtdogs, QQ-2, 3 Trilobites, 3 Pool Cleaners (vac/pressure/robot), SolarBreeze Pool Skimmer ver. 2 beta, SpotBot, CREATE, ROVIO, FURMANATORS = 1 MASTIFF, 2 LABRADOODLES