Our Neato has been in service since June 1st. Running three times a week, the same schedule as its Roomba 560 predecessor, we have been remarkably impressed by its coverage, quicker cleaning cycle, and dirt pickup capacity.
Was it a coincidence that my wife and I both, within a period of 12 hours, noticed that Neato was leaving significant amounts of dog hair behind on our short pile carpet? We have dark green carpeting and two dogs, one of which is a blonde cocker spaniel. When I got down on the floor yesterday to install a new component in our home theatre system, I noticed that the carpet was covered with blonde dog hair. From the vantage point of the floor, it became clear the Neato was just not able to get the hair out with just the beater bar and vacuum.
Today, I used virtual walls to block off the living room from the remainder of our open concept home, and allowed the Roomba back for a cleaning. Forty five minutes later (the time it takes Neato to do our entire home), Roomba had completed its mission. The living room floor was SPOTLESS, and the dirt bin was full to capacity with blonde dog hair.
I am still adamant that the Neato will remain my vacuum of choice, but I will definitely have to use a second vacuum (Roomba or upright) to get the hair out every few cleaning cycles. I don't want to see a Neato model with a brush if it means the same level of maintenance required of the Roomba. However, if they can build in a self-cleaning comb filter (like my upright uses) or maybe find a way to incorporate a lint brush (the kind with the sticky surface) to pick up surface hair, I would be interested in such an improvement.
Roomba Discovery 4210 (not connected)
Roomba 560 (not connected)
Neato XV-11 SW version 3.1.17844, LDS version 2.6.15295, with Pet Brush and Vic's filter