neato wrote:Stopping the charge early does not harm the batteries. The state the battery charger returns to depends on how far along the charge is when the connection is broken. This may allow the Neato to return to "orange" charging from "green" charging. The Neato only changes the battery level accurately when a completion of the charge is reached.
If it continues to behave this way, please call Neato customer support 24/7 at (1-877-296-3286) and describe this issue.
Fresh out of the box, we have seen shorter run times (40+ minutes), and longer charge times.
The Neato will run for approximately one to one and a half hours depending on the floor type it is being used on. It runs longer on hard floors and a little less on carpeted floors.
aziesemer2 wrote:I'm getting around 60 min in my XV-21, the same time 1 month ago when I bought it. If you are getting less than this, I'd suggest to return it. There are many source of problems that ca reduce it's runtime: defective battery/motherboard/charger, bad calibration, stuck wheels/motors,...
Users browsing this forum: ntxmac and 277 guests