Robot Reviews

In just over a year span the fur from my multiple rescued cat home has killed a total of 4 Roombas... (2) 530s and (2) of the pseudo-500 series that Target was selling for a while. Each were replaced under warranty which is why I went through 4. I've also gone through 2 modded CHMs. Once the new 700...

And really glad to know that 3.1 does not work on XV-21s with 3.0. I just upgraded my XV-21 with a rev 64 board and 3.0 to 3.1 without issue. OK. Though I still think I'll just leave his Neato alone since I'm not really sure I like the 3.1 behavior in mine. There are plusses and minuses. On the one...

A week after emailing Neato customer support, I got this rather amusing reply: Hello Tom, Thank you for contacting Neato Robotics Customer Care. We have actually seen this before. The problem seems to be caused be a poor wireless connection at your home. Unfortunately, there is not a way that we ca...

RobotShop.com sells them for $69.99, in case you don't get the one off ebay. I'm going to need one eventually myself because I have an early version where hair and fur get wrapped around the drive axle. But as long as cleaning it continues to work I'll hold off since I have nothing better to do with...

Try connecting through a powered USB hub as suggested on Neato's Mac http://www.neatorobotics.com/support/troubleshooting-mac-vacuumsoftware/ troubleshooting page. That's how I finally got it to install. I unsuccessfully tried on a Windows 8 machine first (full x64 version). Disabling driver signatu...

I've had my Neato XV-11 for 13 months (so just out of warranty) and finally got this error due to hair and fur around the drive wheel shaft. I upgraded to the pet/allergy brush about 6 months ago and while more debris tended to congregate toward the middle of the brush, a fair amount was getting ont...

I updated the firmware and the Neato vacuumed the main part of my house on one charge. I now have it docked in a hallway near our master bedroom, so it does hallway/master bedroom/bath first, then living room (all carpeted), then kitchen (linoleum floor). The Neato seems to have "figured out&qu...

I was trying to avoid doing that but since after 2 runs it doesn't appear there are any "off limits" areas I need to mark off in my house, I certainly have enough stripping to do that. I'll do the update first and see if that helps but it is indeed a hardware (or more accurately, design) i...

I just got the Neato XV-11 yesterday, where it will join a Roomba 562 and 440 (the 440 is temporarily out of commission because I need to replace the brush deck cable). Oh, and a lot of cats. My house is a vacuum killer, despite the fact that I'm a geek who has no problem routinely getting inside th...

Thanks for the responses... Since I am under warranty, I have been contacting customer support. It looks like they are going to send me a new CHM no questions asked since I gave them enough info in my original inquiry to rule out anything else but a bad CHM motor. The only reason why I haven't sent ...

Hey all... this is my first post but have been lurking here for quite a while. This forum is a Godsend! Anyway, my husband gave me a Roomba 562 as an early Christmas gift in early December, and within several weeks of ownership started having issues. All of them are the same ones that it seems just ...