Search found 5 matches

by richlin71
November 28th, 2006, 7:20 pm
Forum: iRobot Roomba and Scooba Chat
Topic: brand new roomba red w/wheel motor problem
Replies: 4
Views: 1256

thanks, that's really helpful to know! i posted a followup thread under a separate title here:
http://www.robotreviews.com/chat/viewto ... 8474#18474
by richlin71
November 28th, 2006, 7:19 pm
Forum: iRobot Roomba and Scooba Chat
Topic: iRobot says using Diagnostic Mode voids your warranty?
Replies: 2
Views: 1135

iRobot says using Diagnostic Mode voids your warranty?

hi, continuing from this thread: http://www.robotreviews.com/chat/viewtopic.php?p=18465#18465 I was told by an iRobot customer service rep that using diagnostic mode voided my warranty, and therefore he wouldn't exchange my BRAND NEW roomba red that has a broken wheel motor. vic7767 indicated this s...
by richlin71
November 28th, 2006, 3:20 pm
Forum: iRobot Roomba and Scooba Chat
Topic: Is Roomba Red still sold in retail stores?
Replies: 4
Views: 1390

Is Roomba Red still sold in retail stores?

looking for retail stores that sell it (not online). ? all the sites seem to indicate that it might be an obsolete model.
by richlin71
November 28th, 2006, 3:19 pm
Forum: iRobot Roomba and Scooba Chat
Topic: brand new roomba red w/wheel motor problem
Replies: 4
Views: 1256

i made the mistake of mentioning to roomba support that i put it in diagnostic mode and knew exactly what the problem was (thinking it'd shorten the conversation). little did i know that saying that invalidates the warranty! and now they won't exchange it. extremely unsatisfied with their service. a...
by richlin71
November 24th, 2006, 5:56 pm
Forum: iRobot Roomba and Scooba Chat
Topic: brand new roomba red w/wheel motor problem
Replies: 4
Views: 1256

brand new roomba red w/wheel motor problem

hi, i just received a roomba red as a gift and noticed it only runs in tight circles. after checking the diagnostics, determined the right wheel motor is bad. i don't want to go thru the effort of returning it (it's a gift, plus it was purchased from amazon so returns are a pain). is this something ...