thanks, that's really helpful to know! i posted a followup thread under a separate title here:
http://www.robotreviews.com/chat/viewto ... 8474#18474
Search found 5 matches
- November 28th, 2006, 7:20 pm
- Forum: iRobot Roomba and Scooba Chat
- Topic: brand new roomba red w/wheel motor problem
- Replies: 4
- Views: 1256
- November 28th, 2006, 7:19 pm
- Forum: iRobot Roomba and Scooba Chat
- Topic: iRobot says using Diagnostic Mode voids your warranty?
- Replies: 2
- Views: 1135
iRobot says using Diagnostic Mode voids your warranty?
hi, continuing from this thread: http://www.robotreviews.com/chat/viewtopic.php?p=18465#18465 I was told by an iRobot customer service rep that using diagnostic mode voided my warranty, and therefore he wouldn't exchange my BRAND NEW roomba red that has a broken wheel motor. vic7767 indicated this s...
- November 28th, 2006, 3:20 pm
- Forum: iRobot Roomba and Scooba Chat
- Topic: Is Roomba Red still sold in retail stores?
- Replies: 4
- Views: 1390
Is Roomba Red still sold in retail stores?
looking for retail stores that sell it (not online). ? all the sites seem to indicate that it might be an obsolete model.
- November 28th, 2006, 3:19 pm
- Forum: iRobot Roomba and Scooba Chat
- Topic: brand new roomba red w/wheel motor problem
- Replies: 4
- Views: 1256
i made the mistake of mentioning to roomba support that i put it in diagnostic mode and knew exactly what the problem was (thinking it'd shorten the conversation). little did i know that saying that invalidates the warranty! and now they won't exchange it. extremely unsatisfied with their service. a...
- November 24th, 2006, 5:56 pm
- Forum: iRobot Roomba and Scooba Chat
- Topic: brand new roomba red w/wheel motor problem
- Replies: 4
- Views: 1256
brand new roomba red w/wheel motor problem
hi, i just received a roomba red as a gift and noticed it only runs in tight circles. after checking the diagnostics, determined the right wheel motor is bad. i don't want to go thru the effort of returning it (it's a gift, plus it was purchased from amazon so returns are a pain). is this something ...