Hello,
my D5 has given me 5 years of pretty good cleaning around the house, but lately I've had the misfortune of not putting the brush back in place correctly after a clean and I needed to send it to servicing to replace some internal burnt components.
They advised me to change battery as well since it was nearly dead (20 min working time) but I told them it was enough as I didn't yet have the need to, since I just get the cleaning done while I'm at work and the robot can take care of the house in two cycles.
As soon as it got home, it needed to make a new floor plan which it wasn't able to do because it didn't have enough battery to make a full round of the house (sigh), so I proceeded to order a new original battery and replace it.
The battery works fine, I can complete a floor plan, the robot does its job.. But now when I start a routine cleaning with the new plan, the robot stops after some minutes giving me the message "I need to shut down now.". I need to turn it on again and set it on the base, but I can't ever do more than 20% of the floor before it shuts down again.
The battery connector is firmly on and I also tried upgrading to the latest firmware found here, to no avail.
Launching the robot with the plan shows only 2-3 minutes of charge remaining even at full battery - launching it without the plan shows me more than half an hour but the robot still stops.
Here is the Toolio log:
GetVersion
GetVersion
Component,Major,Minor,Build,Aux
BaseID,0.0,0.0,0,0,
Beehive URL, beehive.neatocloud.com,
BlowerType,1,BLOWER_ORIG,
Bootloader Version,90c973a5,,
BrushMotorResistorPowerRating,500,,
BrushMotorResistorResistance,100,,
BrushMotorType,1,BRUSH_MOTOR_ORIG,
BrushSpeed,1200,,
BrushSpeedEco,800,,
ChassisRev,1,,
DropSensorType,1,DROP_SENSOR_ORIG,
LCD Panel,0,0,0,
LDS CPU,F2802x/c001,,
LDS Serial,GPC38218AA-0104343,,
LDS Software,V2.7.4,0000000000,
LDSMotorType,2,LDS_MOTOR_MABUCHI,
Locale,1,LOCALE_USA,
MagSensorType,1,MAG_SENSOR_ORIG,
MainBoard Serial Number,GPC38418,fc69473628da,
MainBoard Version,4,,
Model,BotVacD5Connected,905-0358,
NTP URL, pool.ntp.org,
Nucleo URL, nucleo.neatocloud.com,
QAState,QA_STATE_APPROVED
Serial Number,GPC38618,fc69473628da,P
SideBrushPower,1500,,
SideBrushType,2,SIDE_BRUSH_PRESENT,
SmartBatt Authorization,1
SmartBatt Data Version,512
SmartBatt Device Chemistry,LION1
SmartBatt Device Name,F164A10288
SmartBatt Manufacturer Name,Panasonic
SmartBatt Mfg Year/Month/Day,2042,10,21
SmartBatt Serial Number,28169
SmartBatt Software Version,2048
Software Git SHA,14f004c
Software,4,5,3,189,0
Time Local,Sun Jun 4 13:58:35 2023
Time UTC,Sun Jun 4 11:58:35 2023
UI Board Hardware,0,0,
UI Board Software,0,0,
UI Name,NONE
UI Version,NONE
VacuumPwr,65,,
VacuumPwrEco,65,,
WallSensorType,1,WALL_SENSOR_ORIG,
WheelPodType,1,WHEEL_POD_ORIG,
GetWifiStatus
GetWifiStatus
Enabled, yes
IPADDR, 10.10.10.11
Wifi Mode, station
Wifi On Init, yes
AP Shutoff in, N/A
AP Desired, no
Linked to Beehive, yes
Nucleo Connected, yes
EZ-Connect Message, 0
Robot Name, Ambrogio
SSID, Tana2
Scanning, N/A
SignalStrength, N/A
BSSID, 74:4d:28:3a:1c:ed
Beehive URL, beehive.neatocloud.com
Nucleo URL, nucleo.neatocloud.com
NTP URL, pool.ntp.org
UTC Offset, STD-1:00DST-2:00
Time Zone, Europe/Rome
GetVersion
GetVersion
Component,Major,Minor,Build,Aux
BaseID,0.0,0.0,0,0,
Beehive URL, beehive.neatocloud.com,
BlowerType,1,BLOWER_ORIG,
Bootloader Version,90c973a5,,
BrushMotorResistorPowerRating,500,,
BrushMotorResistorResistance,100,,
BrushMotorType,1,BRUSH_MOTOR_ORIG,
BrushSpeed,1200,,
BrushSpeedEco,800,,
ChassisRev,1,,
DropSensorType,1,DROP_SENSOR_ORIG,
LCD Panel,0,0,0,
LDS CPU,F2802x/c001,,
LDS Serial,GPC38218AA-0104343,,
LDS Software,V2.7.4,0000000000,
LDSMotorType,2,LDS_MOTOR_MABUCHI,
Locale,1,LOCALE_USA,
MagSensorType,1,MAG_SENSOR_ORIG,
MainBoard Serial Number,GPC38418,fc69473628da,
MainBoard Version,4,,
Model,BotVacD5Connected,905-0358,
NTP URL, pool.ntp.org,
Nucleo URL, nucleo.neatocloud.com,
QAState,QA_STATE_APPROVED
Serial Number,GPC38618,fc69473628da,P
SideBrushPower,1500,,
SideBrushType,2,SIDE_BRUSH_PRESENT,
SmartBatt Authorization,1
SmartBatt Data Version,512
SmartBatt Device Chemistry,LION1
SmartBatt Device Name,F164A10288
SmartBatt Manufacturer Name,Panasonic
SmartBatt Mfg Year/Month/Day,2042,10,21
SmartBatt Serial Number,28169
SmartBatt Software Version,2048
Software Git SHA,14f004c
Software,4,5,3,189,0
Time Local,Sun Jun 4 13:58:35 2023
Time UTC,Sun Jun 4 11:58:35 2023
UI Board Hardware,0,0,
UI Board Software,0,0,
UI Name,NONE
UI Version,NONE
VacuumPwr,65,,
VacuumPwrEco,65,,
WallSensorType,1,WALL_SENSOR_ORIG,
WheelPodType,1,WHEEL_POD_ORIG,
Is anybody able to diagnose this?
Thank you.