I have posted this question to iRobot support and the autoresponse solution does not answer it. So I have also posted it on the iRobot Forum page. Hopefully somebody else is at least experiencing similar results. I will be calling customer support in the next day or two to set up the return for my Looj unless somebody has an answer that I am missing...
Is there a max gutter size for the Looj? Mine really seems to struggle to actually toss anything out. It augers great; attacks leaves and gunk; but it is tunneling more than it is cleaning and tossing. My gutters are 4.75" deep, 4" wide at the base, 5" wide at the top (it's a 30 year old house). So I am wondering if I need a bigger auger? The current blades spin, but really don't clear much out of the way. 10 minutes to clear 6 inches of not seriously clogged (or wet) gutters is not worth it. I'm willing to be a testbed for an auger with a bigger set of flaps, but after multiple attempts with fully charged batteries, I am not holding hope.
Anybody having similar experiences or patches?