roomba i7 cloud issues

The very latest news and updates for the iRobot Roomba robotic vacuum, the Scooba Robotic Washer and the Dirt Dog workshop sweeper. All discussion and troubleshooting questions go here.
ctnguye3
Posts: 19
Joined: October 3rd, 2018, 8:02 am

Re: roomba i7 cloud issues

Post by ctnguye3 »

I just received the update (1.4.0) and can confirm the firmware has fix the cloud issues, wahoo! I haven't tried the smart map yet (too late, time for bed) but the option is now available, I'm excited to try it tomorrow. I received the update when I open the iRobot app, it prompted to let me know there was a software update and to re-add my Roomba.
wat
Posts: 13
Joined: September 29th, 2018, 6:32 pm

Re: roomba i7 cloud issues

Post by wat »

awesome! that's great news.
Lythian
Posts: 2
Joined: October 10th, 2018, 7:26 pm

Re: roomba i7 cloud issues

Post by Lythian »

Walked by my i7 a few minutes ago and noticed the clean button was blinking. Few minutes later, my phone said an update had been installed and that the i7 was factory reset. It said to re add the roomba to the app.

Everything seems to back to normal, just have to let it remap the house again. Crossing fingers.
Last edited by Lythian on October 14th, 2018, 5:26 am, edited 1 time in total.
LagunaJim
Posts: 13
Joined: October 12th, 2018, 11:44 pm

Re: roomba i7 cloud issues

Post by LagunaJim »

Waaaa! I want MY update now!!
justflie
Robot Addict
Posts: 215
Joined: December 6th, 2007, 2:05 am

Re: roomba i7 cloud issues

Post by justflie »

No update for me as of last night...
ctnguye3
Posts: 19
Joined: October 3rd, 2018, 8:02 am

Re: roomba i7 cloud issues

Post by ctnguye3 »

I think its done in stages, hopefully you guys will get your update soon. At least iRobot was able to fix this issue by the promised date.

Note: I noticed on the app, you can no longer view the serial number, I guess this is their solution to the serial number not matching the Roomba and the app. lol
N1831
Posts: 3
Joined: October 7th, 2018, 1:30 pm

Re: roomba i7 cloud issues

Post by N1831 »

Mine just updated from 1.0 to 1.4
All is good now, alerts back, maps are good, history is there.
Robing212
Posts: 3
Joined: October 13th, 2018, 4:54 pm

Re: roomba i7 cloud issues

Post by Robing212 »

Mine was just updated too.
LagunaJim
Posts: 13
Joined: October 12th, 2018, 11:44 pm

Re: roomba i7 cloud issues

Post by LagunaJim »

Me tooooooooo. All good :)
justflie
Robot Addict
Posts: 215
Joined: December 6th, 2007, 2:05 am

Re: roomba i7 cloud issues

Post by justflie »

Still the odd man out, no update. Hoping it will come through tonight, I want to get back up and running!
KateSalmon
Posts: 3
Joined: October 11th, 2018, 4:03 am

Re: roomba i7 cloud issues

Post by KateSalmon »

I still haven't any updates ((
LagunaJim
Posts: 13
Joined: October 12th, 2018, 11:44 pm

Re: roomba i7 cloud issues

Post by LagunaJim »

It will come. If you can access your roomba via wifi, then it's on the net.
fooseball
Posts: 1
Joined: October 16th, 2018, 1:04 pm

Re: roomba i7 cloud issues

Post by fooseball »

I just deleted my app (iOS), downloaded it again, and went through the setup and after setup my Roomba had the 1.4.0 software and the history is now active. Good luck!
justflie
Robot Addict
Posts: 215
Joined: December 6th, 2007, 2:05 am

Re: roomba i7 cloud issues

Post by justflie »

It updated itself (cool) while I was away on business. Back up and running.
Stevew5505
Posts: 5
Joined: October 13th, 2018, 5:32 pm

Re: roomba i7 cloud issues

Post by Stevew5505 »

Same as fooseball. Deleted the app, reset roomba to factory and reinstalled/setup. All updated and functional.
japresto
Posts: 1
Joined: October 24th, 2018, 8:34 pm

Re: roomba i7 cloud/WiFi issues

Post by japresto »

I am having problems which sound similar in many ways to those posted here. My serial numbers match and the i7, which I purchased from iRobot directly and received Oct. 22, has version 1.0.8 software. The setup and registration seems to go fine and I am prompted to update the i7's software. When I start the process the animated progress screen shows downloading occurring. This goes on for maybe a minute or two and then the i7's clean light turns red and I eventually get a message saying "No internet connection detected. Eventually the red light goes out and I can again see the i7 via the iRobot Home app on my iphone.

I have contacted iRobot support and gone thru troubleshooting with a tech. He finally got to a point where he said the software update would be pushed to my i7 in the next few days. I continue email dialog with tech support but so far no resolution and no pushed update after 2 days.

I believe my problem may be a little different though. The problem appears to me to be the i7 dropping off my WiFi regularly every few minutes. By looking at my router log and a Wireshark capture, the i7 is requesting a renewal of its ip address shortly after it drops off my WiFi network. There is no other traffic to the i7 other than the DHCP request.

Anyone experience this variation and if so, and ways to solve?
Saltybeats
Posts: 1
Joined: November 27th, 2018, 11:39 pm

Re: roomba i7 cloud issues

Post by Saltybeats »

For anybody using a router with DD-WRT software, I was having issues getting my Roomba i7 to connect to irobots cloud. Once is updated to the latest firmware is came right up no problems whatsoever.
jdong
Robot Addict
Posts: 330
Joined: April 10th, 2015, 11:24 pm

Re: roomba i7 cloud issues

Post by jdong »

Image

Anyone get this update?


Sent from my iPhone using Tapatalk Pro
bytemaster0
Robot Groupie
Posts: 86
Joined: October 15th, 2018, 3:48 pm

Re: roomba i7 cloud issues

Post by bytemaster0 »

Received that update yesterday.
ps0001
Robot Addict
Posts: 283
Joined: December 5th, 2017, 3:25 pm

Re: roomba i7 cloud issues

Post by ps0001 »

Any new features with it? I'm still on 1.2.7.
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