I'm having a problem with one of my two D5 connected.
In the broken one, the boot sequence looks like this:
1. The LEDs flash alternately
2. The battery LED turns solid green
3. An error sound plays and the battery LED turns solid orange, while the info LED flashes red
4. If the robot is not connected to the base, it turns off. Otherwise, it restarts and loops the same sequence
I can connect with the neatocontrol app, run the commands and receive the expected feedback (e.g. "new battery inserted") but, after less than two seconds, the bot reboots automatically and the USB connection is lost (I get "communication error 22"). Then, the loop starts again as above.
Here's the "version" message:
Code: Select all
GetVersion
Component,Major,Minor,Build,Aux
APPassword,9E394898
BaseID,0.0,0.0,0,0,
BatteryType,4,LIION_4CELL_SMART,
Beehive URL, beehive.neatocloud.com
BlowerType,1,BLOWER_ORIG,
Bootloader Version,46878,,
BrushMotorType,1,BRUSH_MOTOR_ORIG,
BrushSpeed,1200,,
BrushSpeedEco,800,,
ChassisRev,1,,
Cloud Selector, 2
DropSensorType,1,DROP_SENSOR_ORIG,
LCD Panel,0,0,0,
LDS CPU,,,
LDS Serial,,,
LDS Software,,,
LDSMotorType,2,LDS_MOTOR_MABUCHI,
Locale,1,LOCALE_USA,
MagSensorType,1,MAG_SENSOR_ORIG,
MainBoard Serial Number,GPC25618,3045118277fb,
MainBoard Version,4,,
Model,BotVacD5Connected,905-0358,
Nucleo URL, nucleo.neatocloud.com
QAState,QA_STATE_APPROVED
Serial Number,GPC26118,3045118277fb,P
SideBrushPower,1500,,
SideBrushType,2,SIDE_BRUSH_VORWERK_REV1,
SmartBatt Authorization,0
SmartBatt Data Version,0
SmartBatt Device Chemistry,
SmartBatt Device Name,
SmartBatt Manufacturer Name,
SmartBatt Mfg Year/Month/Day,0,0,0
SmartBatt Serial Number,0
SmartBatt Software Version,0
Software,3,2,0,305,0
Time Local,Thu Jan 1 01:00:08 1970
Time UTC,Thu Jan 1 00:00:08 1970
UI Board Hardware,0,0,
UI Board Software,0,0,
UI Name,NONE
UI Version,NONE
VacuumPwr,65,,
VacuumPwrEco,65,,
WallSensorType,1,WALL_SENSOR_ORIG,
WheelPodType,1,WHEEL_POD_ORIG,Also please notice:
In the "Sensors" tab, BatteryVoltage was 0 for most of the time. Then, after a couple of tries, it now shows 12V. I don't exactly know what changed. However, in my other bot it displays 16V.SmartBatt Authorization,0
SmartBatt Data Version,0
SmartBatt Device Chemistry,
SmartBatt Device Name,
SmartBatt Manufacturer Name,
SmartBatt Mfg Year/Month/Day,0,0,0
SmartBatt Serial Number,0
SmartBatt Software Version,0
Of course, I tried swapping batteries and I always get the same result.
Any ideas?