Neato XV-14 from Costco with firmware 3.2

News and information about the Neato XV-11 Robotic Vacuum. All discussion and troubleshooting questions go here.
Post Reply
amstel78
Posts: 4
Joined: May 30th, 2013, 9:09 pm

Neato XV-14 from Costco with firmware 3.2

Post by amstel78 »

Hello all,

New robot owner here. We ordered a Neato XV-14 from Costco. It came with an accessory kit which included extra filters, flapper thingies, and a pet roller brush. Price was $249.00.

According to the Neato website, latest firmware is 3.1 which includes a revised corner cleaning algorithm. Mine however came with 3.2.18755. I couldn't find a change log of what differs in this versus 3.1. Can anyone shed any light?

Anyway, the Neato is charging now. I hope I have a set of good batteries that'll last the rated run-time otherwise will give Neato a call or perhaps order a custom set of batteries with a higher amp rating.

Thanks for your time and responses!
amstel78
Posts: 4
Joined: May 30th, 2013, 9:09 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by amstel78 »

BTW, for whatever it's worth - my XV-14 did not come with extra screws or instructions to plug the batteries in. In fact, the only pre-start instruction I saw was to turn the power switch on (located under the dust bin) before hitting the start button. Just thought I'd add that since I've seen a few XV-14 posts discussing power buttons and extra battery compartment screws.
joeschmo
Posts: 15
Joined: January 2nd, 2013, 6:18 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by joeschmo »

I bought and XV-14 from Costco recently and noticed the 3.2 firmware version as well. The difference I notice is that it is more careful and takes a little more time when doing the perimeter. This is an improvement for me because I use quite a bit of boundary marker to keep neato off of shag rugs that older neato units I've returned would cross frequently.
amstel78, I'm curious of what run-times you will get. I'm getting average of 40 min with the 3.2 firmware (60% hardwood, 40% carpet).
User avatar
a4refillpad
Robot Addict
Posts: 400
Joined: March 23rd, 2012, 7:49 pm
Location: UK

Re: Neato XV-14 from Costco with firmware 3.2

Post by a4refillpad »

joeschmo wrote:I bought and XV-14 from Costco recently and noticed the 3.2 firmware version as well. The difference I notice is that it is more careful and takes a little more time when doing the perimeter. This is an improvement for me because I use quite a bit of boundary marker to keep neato off of shag rugs that older neato units I've returned would cross frequently.
amstel78, I'm curious of what run-times you will get. I'm getting average of 40 min with the 3.2 firmware (60% hardwood, 40% carpet).
Any chance someone with a 3.2 firmware upload a short youtube video on how it behaves around corners and edges? Those of use experienced with the bot will be able to instantly spot differences in behaviour.
current bots: Clebo Arte, Vorwerk VR-100 (one broken one new), Neato XV-25, Neato XV-12, Roomba 564, Evo Mint 2, Roomba 770, Hauzen VC-RE70V, Samsung SR8980, Karcher RC3000, Robomow RL350 (lawnmower)
previous bots: Samsung SR8845, Neato XV-15
amstel78
Posts: 4
Joined: May 30th, 2013, 9:09 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by amstel78 »

I'll try and get a video of the XV-14 working around corners this weekend.

As for run times, it's anywhere from 50-75 minutes so far. Last time it cleaned, it did so for over an hour before needing to recharge. All hardwood floors in my home.
craigbla
Posts: 24
Joined: January 9th, 2013, 6:25 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by craigbla »

Did you get it from costco.com or from a store? My local costco hasn't had any Neato vacs for a few months now.
amstel78
Posts: 4
Joined: May 30th, 2013, 9:09 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by amstel78 »

I got it from Costco.com when they had the Neato on sale for 249.99.
User avatar
a4refillpad
Robot Addict
Posts: 400
Joined: March 23rd, 2012, 7:49 pm
Location: UK

Re: Neato XV-14 from Costco with firmware 3.2

Post by a4refillpad »

Anyone else able to upload a video?
current bots: Clebo Arte, Vorwerk VR-100 (one broken one new), Neato XV-25, Neato XV-12, Roomba 564, Evo Mint 2, Roomba 770, Hauzen VC-RE70V, Samsung SR8980, Karcher RC3000, Robomow RL350 (lawnmower)
previous bots: Samsung SR8845, Neato XV-15
User avatar
Kolenka
Robot Groupie
Posts: 54
Joined: June 27th, 2013, 6:30 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by Kolenka »

I just received an XV-11 with 3.2, and I'll see if I can get some video. I need to monitor the battery life to see if it improves to "normal" or not, so I might as well just setup my camera.
Roomba 980, Roomba 960
Previous: Roomba 650, Botvac 80, Botvac D80, Botvac Connected. Deceased: XV-21, XV-11, XV-28
User avatar
a4refillpad
Robot Addict
Posts: 400
Joined: March 23rd, 2012, 7:49 pm
Location: UK

Re: Neato XV-14 from Costco with firmware 3.2

Post by a4refillpad »

Kolenka wrote:I just received an XV-11 with 3.2, and I'll see if I can get some video. I need to monitor the battery life to see if it improves to "normal" or not, so I might as well just setup my camera.
Just noticed this was your first post. Welcome to robot reviews.
current bots: Clebo Arte, Vorwerk VR-100 (one broken one new), Neato XV-25, Neato XV-12, Roomba 564, Evo Mint 2, Roomba 770, Hauzen VC-RE70V, Samsung SR8980, Karcher RC3000, Robomow RL350 (lawnmower)
previous bots: Samsung SR8845, Neato XV-15
User avatar
Kolenka
Robot Groupie
Posts: 54
Joined: June 27th, 2013, 6:30 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by Kolenka »

a4refillpad wrote:Just noticed this was your first post. Welcome to robot reviews.
Thanks, been lurking off and on for about half a year now. Figure I should probably contribute a bit back. :)
Roomba 980, Roomba 960
Previous: Roomba 650, Botvac 80, Botvac D80, Botvac Connected. Deceased: XV-21, XV-11, XV-28
bodya
Posts: 5
Joined: July 4th, 2013, 6:20 am

Re: Neato XV-14 from Costco with firmware 3.2

Post by bodya »

Just received my Neato XV-14 SW 3.2. Do someone still want a video? What exactly I should filming? (sorry for my English, it is not my native language)
OMG-LOVE-MY-NEATO
Posts: 18
Joined: May 5th, 2013, 11:18 am

Re: Neato XV-14 from Costco with firmware 3.2

Post by OMG-LOVE-MY-NEATO »

bodya wrote:Just received my Neato XV-14 SW 3.2. Do someone still want a video? What exactly I should filming? (sorry for my English, it is not my native language)
Just Block a room off .. and do a Video of the robot cleaning that room .. That would be great !
THANKS !
Lyke
Posts: 3
Joined: July 6th, 2013, 7:32 pm

Re: Neato XV-14 from Costco with firmware 3.2

Post by Lyke »

OMG-LOVE-MY-NEATO wrote:
bodya wrote:Just received my Neato XV-14 SW 3.2. Do someone still want a video? What exactly I should filming? (sorry for my English, it is not my native language)
Just Block a room off .. and do a Video of the robot cleaning that room .. That would be great !
THANKS !
Thought you might be interested.

http://www.robotreviews.com/chat/viewto ... 41#p117041
Neato XV Signature Pro "Nutty" (July 2013) & Scooba 390 "Scooby" (Pre-owned, Sept 2012)
bodya
Posts: 5
Joined: July 4th, 2013, 6:20 am

Re: Neato XV-14 from Costco with firmware 3.2

Post by bodya »

OMG-LOVE-MY-NEATO wrote:
bodya wrote:Just received my Neato XV-14 SW 3.2. Do someone still want a video? What exactly I should filming? (sorry for my English, it is not my native language)
Just Block a room off .. and do a Video of the robot cleaning that room .. That would be great !
THANKS !
Sorry guys, can't do it now, I have traveled to other location.
Will do filming immediately when I back.
viper001
Robot Groupie
Posts: 97
Joined: October 4th, 2011, 10:53 am

Re: Neato XV-14 from Costco with firmware 3.2

Post by viper001 »

So this is a little bit off topic but since several people posted in here about it... Has anyone actually managed to get costco.com to cough up the $50 rebates that allowed their XV-14 to be sold for $249 a couple of months ago? I've been going around and around with them and they claim complete ignorance of it's existence, even after I submitted the form twice.
bodya
Posts: 5
Joined: July 4th, 2013, 6:20 am

Re: Neato XV-14 from Costco with firmware 3.2

Post by bodya »

Hi guys,

sorry for long delay, but finally I have filmed video Neato XV 14 SW 3.2.18755.
Sorry for quality, length and background noise.
Hope it can bring the light how SW 3.2 behaves for room cleaning.

[video]http://www.youtube.com/watch?v=T6A9xpfTgdA&feature=youtu.be[/video]
Post Reply