Neato Wheel came out!!!

News and information about the Neato XV-11 Robotic Vacuum. All discussion and troubleshooting questions go here.
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warlock79
Posts: 42
Joined: July 27th, 2010, 8:37 am

Neato Wheel came out!!!

Post by warlock79 »

Good Day Friends,

After around 4 months of satisfied Neato use, I was really embaressed when the Neato Left wheel came out along with the small scqrew... It seems that some ikea furniture is not that friendly for Neato (esp the Easy chair and Swing dining chair). This robot tries hard to get over the chair base for a while and then takes another path. When it tries to get over the chair base, the wheel still spins while the robot is stuck. I think this makes the scqrew to loosen up and after several attemps, its almost loose. This is not a very serious issue. I was able to fix that wheel back . Only problem is if I tighten the scqrew, then that wheel does not spin. So I had to tighten it in a mild way.

This has happened almost two times... Anybody experienced similar situation? Any suggestions?

Kind Regards,

Sam
Scott up north
Robot Groupie
Posts: 82
Joined: September 23rd, 2010, 4:18 pm

Re: Neato Wheel came out!!!

Post by Scott up north »

warlock79 wrote:Good Day Friends,

After around 4 months of satisfied Neato use, I was really embaressed when the Neato Left wheel came out along with the small scqrew... It seems that some ikea furniture is not that friendly for Neato (esp the Easy chair and Swing dining chair). This robot tries hard to get over the chair base for a while and then takes another path. When it tries to get over the chair base, the wheel still spins while the robot is stuck. I think this makes the scqrew to loosen up and after several attemps, its almost loose. This is not a very serious issue. I was able to fix that wheel back . Only problem is if I tighten the scqrew, then that wheel does not spin. So I had to tighten it in a mild way.

This has happened almost two times... Anybody experienced similar situation? Any suggestions?

Kind Regards,

Sam
Try placing some of that magnetic tape on the chair base that Neato gets hung up on. Neato will detect the magnetic field and stay away from the chair base.
Scott
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neato
Neato Special Guest
Posts: 330
Joined: July 13th, 2010, 7:04 pm

Re: Neato Wheel came out!!!

Post by neato »

Sorry to hear you are having a problem with your Neato. :(

When you replace the wheel screw put a drop of non-permanent thread locker on the end of the threads. The wheels come that way from the factory.
JEfromCanada
Robot Addict
Posts: 749
Joined: November 13th, 2007, 4:16 pm
Location: Canada

Re: Neato Wheel came out!!!

Post by JEfromCanada »

Scott up north wrote: Try placing some of that magnetic tape on the chair base that Neato gets hung up on. Neato will detect the magnetic field and stay away from the chair base.
Scott
Are you saying the magnetic strip can be up on a chair base's cross beam (approx 2 cm high), and doesn't have to be on the floor? If so, I'll have to try that myself, as my Neato climbed over my rocker/recliner's base today for the first time, and it didn't look pretty!
Current and prior robots:
Roomba Discovery 4210 (R.I.P. - Freecycled)
Roomba 560 (retired)
Neato XV-11 SW version 3.1.17844, LDS version 2.6.15295, with Pet Brush and Vic's filter (sold)
Neato Botvac 80 SW version 1.1.97, LDS version 2.6.15295, Board SW version 22753 (retired)
Neato D7 Connected SW version 4.5.3-189 (sold)
Roborock S7 Max V Ultra w/optional dryer
Scott up north
Robot Groupie
Posts: 82
Joined: September 23rd, 2010, 4:18 pm

Re: Neato Wheel came out!!!

Post by Scott up north »

JEfromCanada wrote:
Scott up north wrote: Try placing some of that magnetic tape on the chair base that Neato gets hung up on. Neato will detect the magnetic field and stay away from the chair base.
Scott
Are you saying the magnetic strip can be up on a chair base's cross beam (approx 2 cm high), and doesn't have to be on the floor? If so, I'll have to try that myself, as my Neato climbed over my rocker/recliner's base today for the first time, and it didn't look pretty!
I've never tried the magnetic strip 2 cm off the floor.....I've only used it at floor level. How well it works I think all depends on how Neato's magnetic sensor encounters the magnetic strip. I'd do some experimentation. Maybe glue a portion of the magnetic strip on the side of the wheels/wheel housing? Scott
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djos
Robot Addict
Posts: 1219
Joined: November 30th, 2009, 6:34 am
Location: Melbourne, Australia

Re: Neato Wheel came out!!!

Post by djos »

Scott up north wrote:I've never tried the magnetic strip 2 cm off the floor.....
I have, it doesn't work at all, the mag strip must be on the floor.
Current Robot's:
Neato BotVac 80 w/ Li-NMC Battery , 2x XV11 w/ Li-NMC Battery
iRobot Roomba 561 w/ NiMh Battery & Aerovac Bin, Scooba 380 w/ Li-NMC Battery

Previous Robots:
iRobot Roomba 562PE w/ Aerovac Bin & Sealed-bearing CHM
Evolution Mint 4200
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